BlockAmino Shipping Policy
Last updated: 22 October 2026. DRAFT.
All orders ship from London, United Kingdom.
Dispatch
We dispatch within 1–2 working days (Monday to Friday, excluding UK bank holidays). Orders with prescription items are dispatched within 1–2 working days after our prescriber approves them.
UK delivery
| Service | Typical delivery after dispatch | Tracking |
|---|---|---|
| Royal Mail Tracked 48 | 2–3 working days | Yes |
| Royal Mail Tracked 24 | 1–2 working days | Yes |
| Evri | 2–3 working days | Yes |
Prices are shown at checkout. Delivery times are estimates from the carrier, not guarantees. You'll get a tracking link by email when your order ships.
International
We only ship to countries where the products can legally be imported and supplied. If a destination isn't offered at checkout, we can't ship there. You are responsible for knowing and following your country's import rules, and for any customs duties, taxes or fees. We can't refund orders seized or refused by customs where the import rules weren't followed. Prescription items are UK only.
Problems
- Not arrived? Email [email protected] if tracking hasn't updated for 5 working days (UK) or 15 (international).
- Wrong address? Check it at checkout. Email us quickly if it's wrong; we can change it before dispatch.
- Damaged? See our Returns & Refund Policy.
Contact: [email protected]